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Class Cancellations, Reschedules, Product Purchases and Other Terms
This refund policy discloses the refund practices for BurstOfButterflies.com both online and in-store purchases, class registrations, party deposits, and any purchase type.
- Payment in full due at time of booking.
- For single class sessions,
Requests to reschedule or convert to store credit must be received no later than 48 hours prior to class start time. We are unable to reschedule your class less than 48 before class start time.
You may transfer your ticket to another person if you are unable to attend.
Out of respect for other attendees, please be on time to your class. Those who arrive 15 minutes or more late, may not be able to join the class due to the instructor needing to start over to get you started. Please be on time! - For classes that span multiple days (ie. camps and multi-series workshops), we purchase all materials for the number of students expected to attend, therefore, if you need to cancel, the Studio can provide you store credit for your class tuition only if you cancel more than 7 days before the start date of a class. If you cancel 7 days or less before the start date, you will forfeit your tuition. There are no refunds for no-shows or for withdrawals after a multiple-day-class begins.
You may also transfer the full tuition to another person. No splitting single tuition between multiple people will be allowed. - In rare occasions, we may need to cancel a class or workshop. Full refunds will be issued if the studio cancels a workshop or class.
- Instructors reserve the right to ask a student to leave if he or she is disruptive or interferes with the safety of others. No refund will be granted in this case.
Updates
Our Refund Policy may change from time to time and all updates will be posted on this page.
If you have any questions regarding this refund policy, you should contact us immediately via telephone or email message from our Contact Us page